Lounging at LaGuardia? Check These Out

The Food & Shops at LaGuardia Airport’s Terminal B recently announced the annual winners of their “Quest for the Best” employee recognition and incentive program. Now in its 6th year, the program honors the stores that provide the best customer service to the traveling public.

The 2013 winners of the “Quest for the Best” program are as follows:

• Annual Quest for the Best Award - ITech Xperience
• First Runner Up/Food - Auntie Anne’s
• First Runner Up /Retail - InMotion Entertainment
• Second Runner Up/Food - Famous Famiglia
• Second Runner Up/Retail- Hudson News & Taxco Sterling (tie)
• Most Improved/Food - Cibo Market
• Most Improved /Retail - Hudson News
• Service Spirit Award - Duty Free America

The “Quest for the Best” program was developed to motivate and celebrate the service efforts of the stores at the Food & Shops. Each quarter stores earn points for mystery shop scores, attendance at training programs, customer commendations, and more.

The culmination of the program is a special awards celebration in which the store with the most points receives a cash prize of $1,000 and the Quest trophy.